The Q4 Sales Tip™ offers valuable skill-building reinforcement strategies to anyone concerned with sales or any part of the sales process.

We'll provide you with real world scenarios that are designed to help you plan, manage, and close a sale using the Q4 model of behaviour developed by Psychological Associates, the originators of The Dimensional System®. With practice, you will easily recognize and adapt to the individual behaviours encountered during the sales process.

Review with a colleague.

Month	SkillsPlus - Skill Bites	PDF	You Tube
April	What If Your Own Customer Is Critical of You? - Colin puts Kim, a new prospect, in touch with one of his long-time customers. He's not quite prepared for some of the negative criticism he hears back and, without APAC, he doesn't manage the news very well.
March	Being Pushy vs. Engaging the Customer - When helping your customer make their buying decision, engaging them to understand their needs is different from being pushy in your sales approach. This short skill bite helps clarify the difference between Q1, Q2 and Q4 behaviours in the sales process. Read about it, or listen online.
February	Objection Sustained! - You've been preparing your sales presentation for sometime, only to have it derailed with by your customer. How do you manage objections in a Q4 way without losing it?!
January	Roadblock Between You and the Decision Maker - You have some great discounted prices to share with your customer. Problem is, you can't get around their Q2-reluctance and speak directly to the boss. What's the problem!
December	Getting and Staying On The Same Page - Making use of the summary statement to ensure you are still on the same page when it comes to mapping out your client's investment portfolio.

Consistently, 90% or more of the participants who graduate from the SkillsPlus training program, rate the skills and concepts learned as quite applicable or very applicable for increasing their sales effectiveness.

New: For our Investment Advisor graduates


Topics	*Tips For Investment Advisors from Neill MacMillan*
Questions	Are you keeping in step with the evolving needs of your clients?
Probing	Converting' prospecting' conversations into client business.
Empathy	How well do you understand your clients? An empathetic approach is needed to build strong bonds.
Sizing Up	Coming soon...
Planning	Coming soon...

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Q4 Sales Tip™

New: For our Investment Advisor graduates

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